COVID-19 Community Resources

Vancouver Coastal Health (VCH) Resources for VCH staff and community partners working with vulnerable populations

These resources provide COVID-19 information and resources for community partners who work with vulnerable populations (homeless and under-housed people, and people with complex care and/or MHSU needs).

Protective Coveralls Donning & Doffing (VCH) (Updated May 14, 2020)

For other updated resources about Infection Prevention and Control in VCH (including PPE and cleaning) please go to

This document provides a description of the Vancouver-based VCH Teams supporting Homeless and Shelter Populations in COVID-19 Response, and provides a screening process workflow for outreach, shelters, SROs, and Supported Housing. Updated April 12 2020 to correct Temporary Housing Referral Team phone number.

This document provides guidance for implementing and operating COVID-19 facilities for vulnerable populations (homeless and under-housed residents who are unable to self-isolate) in the Vancouver Coastal Health (VCH) region.

Key public partners have developed dedicated websites with information and resources to support the community:

Translated COVID-19 resources from UBC Department of Digital Medicine
Resources available in Chinese, Punjabi, Farsi, Korean and Italian.


Questions about health concerns

If you or the people you work with have health concerns, call HealthLink BC at 8-1-1. Please be patient as they are experiencing high call volumes. For non medical information about COVID-19 Call 1-888-COVID19 (1-888-268-4319) or text  604-630-0300 from 7:30 am to 8 pm.